Privacy Policy

1. General

2. Information We Collect

We only collect sufficient information from you directly in order to provide the products and services you request or for the supply of products and services to us and to manage these services. The legal basis for holding this information is deemed to be contractual obligation and/or legitimate interest.

3. Cookies

We may use various technologies to collect and store information when you visit our website, including using cookies or similar technologies. We only use these technologies to provide an enhanced user experience and to analyse traffic to our website.

4. How We Use The Information We Collect

We will only use the information we collect for the purposes described in this Privacy Policy and when the law allows us to do so. We will generally use your personal information on the following lawful grounds:

Occasionally, we may use your information to contact you to complete surveys that we use for marketing and quality assurance purposes. We will ask you for your consent before using information for purposes not detailed in our Privacy Policy. You can withdraw your consent at any time by contacting us at the address below.

Lustre Coatings Limited, Ormonde, Ipswich Rd, Tasburgh, Norfolk. NR15 1NS

5. Security Of Personal Information

Lustre Coatings Norfolk Ltd is committed to taking reasonable efforts to secure the personal information we hold. To protect the privacy of any personal information you may have provided to us, we employ industry-standard controls including, but not limited to, physical access controls, system and software access controls, firewalls and cyber security measures.

6. Updating & Access To Your Personal Information & Privacy Preferences

Under certain circumstances, you have the right to access, correct, or remove your personal information at any time. You can also object to or restrict the use of your personal information, or request the transfer of your personal information to a third party.

7. Change Log

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our customers or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.


10.1 Change Log

21/05/2018 - V1.0 - Initial edition of privacy policy to take into account new GPDR legislation. Approved for issue 21st May 2018